Website Terms of Use

These Website Terms of Use ("Terms") govern access to and use of the website located at www.shortcodevoice.com, including all related webpages, customer portals, account management interfaces, and online functionality made available through the website (collectively, the "Site"). The Site is owned and operated by Short Code Voice, Inc. ("Short Code Voice," "Company," "we," "our," or "us").

Last updated on: April 27, 2026

BY ACCESSING OR USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS.
IF YOU DO NOT AGREE, DO NOT ACCESS OR USE THE SITE.

1. Eligibility

You must be at least eighteen (18) years of age and legally capable of entering into binding contracts to use the Site. By using the Site, you represent and warrant that you satisfy these requirements.

2. Scope of Site Use

The Site may permit users to:

  • Submit inquiries regarding the Short Code Voice™ communications services;
  • Request to become a customer, carrier partner, or channel partner;
  • Contact Short Code Voice™ for support or general inquiries;
  • Access account management tools and customer portals.

Use of the Short Code Voice™ communications services is governed exclusively by the applicable Master Services Agreement, service order, or other executed customer agreement between Short Code Voice™ and the customer (collectively, the "Service Agreements"). These Terms govern only Site access and use, and do not modify or supersede any Service Agreements.

3. Account Credentials and Security

Where account access is provided:

  • You are responsible for maintaining the confidentiality of your credentials;
  • You are solely responsible for all activity occurring under your account;
  • You must immediately notify Short Code Voice™ of any suspected unauthorized use or security breach;
  • Short Code Voice™ may require credential updates, multi-factor authentication, or other security controls at its discretion.

Short Code Voice™ reserves the right to suspend access to any account where security concerns exist.

4. Acceptable Use Restrictions

You shall not, and shall not permit any third party to:

  • Use the Site in violation of any applicable law, regulation, or third-party right;
  • Attempt to gain unauthorized access to systems, networks, accounts, or data;
  • Probe, scan, or test vulnerability of the Site or related systems;
  • Interfere with Site operation, performance, or security;
  • Upload, transmit, or distribute malware, malicious code, or harmful content;
  • Reverse engineer, decompile, or attempt to derive source code from Site software;
  • Scrape, crawl, harvest, mirror, or systematically extract Site data without express written permission;
  • Use bots, automated scripts, or non-human access methods except as expressly authorized by Short Code Voice™;
  • Misrepresent identity, affiliation, or authorization;
  • Use the Site for benchmarking, competitive analysis, or development of competing products/services.

5. Submitted Information

Any information submitted through forms, inquiries, or account interfaces must be truthful, accurate, and complete. You represent that you have all rights and authority necessary to submit such information.

6. Privacy and Data Practices

Information collected through the Site is used solely for legitimate business purposes, including responding to inquiries, administering accounts, providing services, and operating/improving the Site and Short Code Voice™’s offerings. Short Code Voice™ does not sell personal information collected through the Site. Additional details may be provided in Short Code Voice™’s Privacy Policy, which is incorporated herein by reference.

7. Messaging Communications

Short Code Voice™ does not provide messaging services as part of its core offerings. However, Short Code Voice™ may use messaging (including SMS) in limited circumstances for notifications, alerts, or marketing communications. Any such messaging communications are subject to separate SMS/Text Messaging Terms available on the Site.

8. Intellectual Property Rights

The Site and all software, code, interfaces, content, designs, graphics, logos, trademarks, service marks, text, compilations, and other materials are owned by Short Code Voice™ or its licensors and protected by applicable intellectual property laws.

Except for the limited right to access and use the Site in accordance with these Terms, no license or rights are granted to you.

9. Feedback

If you provide suggestions, comments, ideas, or feedback regarding the Site or Short Code Voice™’s services, Short Code Voice™ may use such feedback without restriction or compensation to you.

10. Third-Party Services and Links

The Site may contain links to or integrations with third-party websites, platforms, or services. Short Code Voice™ does not control and is not responsible for third-party content, products, services, policies, or practices.

11. Disclaimer of Warranties

THE SITE IS PROVIDED ON AN "AS IS," "AS AVAILABLE," AND "WITH ALL FAULTS" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SHORT CODE VOICE DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE.

Short Code Voice DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, Short Code Voice AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, AND SUPPLIERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST DATA, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES, ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS.

SHORT CODE VOICE’S AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US $100.00).

13. Indemnification

You agree to defend, indemnify, and hold harmless Short Code Voice and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to:

  • Your use of the Site;
  • Your violation of these Terms;
  • Your submitted information or content;
  • Your violation of applicable law or third-party rights.

14. Suspension and Termination

Short Code Voice™ may suspend, restrict, or terminate your access to the Site, in whole or in part, at any time and without liability, for any reason including suspected violations of these Terms, security concerns, operational needs, or legal compliance.

15. Arbitration; Class Action Waiver

Any dispute, claim, or controversy arising out of or relating to these Terms or the Site shall be resolved exclusively by binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules.

YOU AND Short Code Voice™ WAIVE ANY RIGHT TO A JURY TRIAL.

YOU AND Short Code Voice™ AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, PRIVATE ATTORNEY GENERAL, OR REPRESENTATIVE ACTION.

16. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to conflict of law principles.

17. Force Majeure

Short Code Voice™ shall not be liable for delays, interruptions, or failures in performance resulting from causes beyond its reasonable control, including acts of God, internet outages, utility failures, cyberattacks, labor disputes, governmental actions, or third-party service disruptions.

18. Modifications to Terms or Site

Short Code Voice™ may modify these Terms or the Site at any time in its sole discretion. Updated Terms become effective upon posting. Continued use of the Site after posting constitutes acceptance of revised Terms.

19. Miscellaneous

These Terms constitute the entire agreement between you and Short Code Voice™ regarding Site use and supersede prior or contemporaneous understandings regarding the Site. If any provision is held unenforceable, the remaining provisions remain in full force and effect. Short Code Voice™’s failure to enforce any provision shall not constitute a waiver.

20. Contact Information

If you have any questions regarding these Terms, please Contact Us.